At Zowawi, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide to us while using our website and services. By accessing and using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect the following types of personal information from you when you interact with our website or purchase our stone items:

a. Contact Information: This includes your name, email address, phone number, and shipping address.

b. Payment Information: When you make a purchase, we collect payment information, such as credit/debit card details, billing address, and other payment details. Please note that we do not store or retain your payment information; it is securely handled by our third-party payment processors.

c. Order Information: Details of the products you purchase from us, including order history and transaction details.

d. Communication: Any communications you have with us through email, chat, or other means may be stored for customer support purposes.

e. Website Usage Data: We may collect information on how you interact with our website, such as your IP address, device information, browser type, referring pages, and access times. This information helps us improve our website’s functionality and user experience.

2. How We Use Your Information:

a. To Process Orders: We use your personal information to fulfill your orders, process payments, and deliver the purchased items to your specified address.

b. Customer Support: Your information helps us respond to your inquiries, requests, and provide you with support when needed.

c. Marketing and Promotions: With your consent, we may use your email address to send you updates, promotions, newsletters, or other marketing materials related to our products and services.

d. Website Improvement: Analyzing website usage data helps us understand how users interact with our website, enabling us to enhance its performance and user experience.

e. Legal Compliance: We may process your data to comply with applicable laws and regulations or respond to legal requests.

3. Disclosure of Personal Information:

We may share your personal information with certain third-party service providers to facilitate our business operations and services. These service providers include:

• Payment processors to securely handle your payments.
• Shipping and logistics companies to deliver your orders.
• IT and technical support providers to maintain and improve our website.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Security:

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Choices and Rights:

a. You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided in Section 7.

b. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

6. Cookies and Similar Technologies:

We may use cookies and similar technologies to collect website usage data and enhance your browsing experience. You can control or delete cookies through your browser settings. However, blocking or deleting cookies may impact the functionality of our website.

7. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Zowawi 
Address: Pith Bazar, Kothi Pado, Khambhat, Khambhat – 388620
Email: contact@zowawi.com
Phone: +91 9537751000

8. Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.

Thank you for choosing Zowawi. Your trust is important to us, and we are committed to protecting your privacy and providing a secure shopping experience.